The Challenge

It was year 2 of the raging COVID pandemic. Johnson & Johnson’s Contract & Compliance Services team was feeling the toll from months of critical action requirements. They needed a combination of inspiration, motivation, and leadership development.

The Solution

We worked with key executives to identify their greatest challenges. Key among the challenges were burnout, a sense of under appreciation, and a need to reinforce leadership development across their organization. To address these challenges, Ben developed a workshop that focused on:

  1. Celebrating their successes
  2. Capturing examples of gratitude
  3. Guidance for developing leaders

The top 50 leaders of Johnson & Johnson’s Contract & Compliance Services team were provided a custom booklet as optional, pre-reading material, 2 weeks ahead of the presentation. The workshop included those 50 leaders as well as key executives from connected departments.

Results

50

Reinvigorated Leaders

Every participant rated the workshop 4 or 5 out of a possible 5 points.

550

Impacted Team Members

Each leader present had 10 or more direct reports who indirectly benefitted from the motivation and new leadership development skills.

1

Very Satisfied Client

Johnson & Johnson plans to bring Ben back for a similar solution to other departments.

“There was one participant who previously expressed disinterest in servant-leadership. That one person we were most worried about, our biggest critic, completely geeked out over it (the pre-reading booklet). He said he couldn’t put it down.”

Shelley W - Bio Photo - Square
Shelley W.

Director, Continuous Improvement

Let’s Make Things Happen

Ben Lichtenwalner Profile Headshot - He wears a tan jacket and white button down shirt, as he leans in toward the camera with a big smile

Ben Lichtenwalner

Principal
(616) 202-2270

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