The Challenge
It was year 2 of the raging COVID pandemic. Johnson & Johnson’s Contract & Compliance Services team was feeling the toll from months of critical action requirements. They needed a combination of inspiration, motivation, and leadership development.
The Solution
We worked with key executives to identify their greatest challenges. Key among the challenges were burnout, a sense of under appreciation, and a need to reinforce leadership development across their organization. To address these challenges, Ben developed a workshop that focused on:
- Celebrating their successes
- Capturing examples of gratitude
- Guidance for developing leaders
The top 50 leaders of Johnson & Johnson’s Contract & Compliance Services team were provided a custom booklet as optional, pre-reading material, 2 weeks ahead of the presentation. The workshop included those 50 leaders as well as key executives from connected departments.
Results
50
Reinvigorated Leaders
Every participant rated the workshop 4 or 5 out of a possible 5 points.
550
Impacted Team Members
Each leader present had 10 or more direct reports who indirectly benefitted from the motivation and new leadership development skills.
1
Very Satisfied Client
Johnson & Johnson plans to bring Ben back for a similar solution to other departments.
“There was one participant who previously expressed disinterest in servant-leadership. That one person we were most worried about, our biggest critic, completely geeked out over it (the pre-reading booklet). He said he couldn’t put it down.”

Shelley W.
Director, Continuous Improvement
















